Our Careers

Social Media Manager

We are looking for a sharp eyed, quick witted, social media savvy manager to join our creative department. If you have an interest in luxury goods and collectibles such as whisky, watches, fine wine, classic cars, gold and designer handbags then perhaps this is the role for you! 

Hackstons is one of London’s most trusted multi-asset brokers. Through our experience, experts, and partners we have helped private individuals build real wealth by owning some of the most illustrious timepieces, art pieces, luxury handbags, coins, wine, and whisky.

Through a process of education, we empower our clients to own inflation-beating assets and then help them to secure premium insurance and or storage.

We already have a large and powerful YouTube channel with videos averaging at 15k views, but we wish to take our presence to the next level across all other social media platforms. We are looking for a confident and community focused individual to help expand our brand. 

We envision this will be a hybrid role, with at least three days a week in our central London office in the iconic Gherkin building. The other days can be worked from home remotely. This is so you can get to know the team and understand the ins and outs of the business and luxury asset ecosystem. 

Benefits include early finish on Fridays, we close for the Christmas holidays and regular team trips. Our last few trips included visiting distilleries in Scotland, Thorpe Park and clay pigeon shooting. 

This opportunity will mean that you are a key player in the business, working alongside senior management and the creative team to shape Hackstons’ brand voice and image. If you’re looking for a role with more creative freedom and the opportunity to independently shape the social output of an organisation, then send us your application.

Key Responsibilities

  • Lead on the day-to-day management of our digital channels, creating inspirational, informative and engaging content.
  • Plan, produce and create a programme of digital content to be used across all our digital channels, increasing engagement with our audiences and stakeholders.
  • Develop creative ideas, suggest new innovative ways of delivering digital content to new audiences and keep up-to-date with the latest digital marketing trends.
  • Work alongside the rest of the creative team to create digital content such as photos, videos and graphics.
  • Foster our social media communities by engaging with our audience on a constant basis. Engagement should match our brand voice, which you will have an opportunity to shape. 
  • Create awareness and interest within our audiences and stakeholder groups, driving traffic to engage with digital content.
  • Monitor, analyse and report on the performance of digital channels/activities using tools like Google Analytics, feeding back to stakeholders and using the data to inform future activities.
  • Prioritise and schedule work effectively, anticipating problems and adjusting the allocation of resources and time accordingly.
  • Contribute to and work with relevant teams and stakeholders to develop, manage and implement the digital side of integrated marketing campaigns.
  • Participate in regular departmental and cross departmental progress meetings.
  • Proof read as required.
  • Train and share knowledge with internal teams wherever possible to empower them to manage their own areas with ad-hoc support.
  • Work with contractors, suppliers and freelancers as authorised to support the role.
  • Remain current with our policies and procedures, as well as researching current industry trends. 
  • Attend events and functions as and when appropriate. 
  • Undertake ad-hoc work compatible with the post holder’s status/experience as required.

Salary:

£40,000 per annum.

ESsential

  • Energy, enthusiasm and proven experience in producing digital content and digital best practice.
  • Knowledge and at least three years of experience of running corporate social media accounts and community building.
  • Demonstrable experience growing a brand’s social media presence from the ground up. 
  • Strong creative skills and a keen eye for detail.
  • Experience developing and managing social media campaigns across channels such as Twitter, Facebook, LinkedIn, YouTube and Instagram, using tools like Buffer.
  • Experience of photography and creating/editing images, using packages such as Adobe Photoshop.
  • Understanding of digital analytics and metrics, their importance and the tools to
  • monitor, manage and evaluate them, like Google Analytics and Buffer.
  • Able to establish and maintain effective working relationships with other departments, members and suppliers.
  • Able to deliver a range of concurrent projects, on-time and to budget.
  • Exceptional organisational and time management skills with the ability to prioritise and structure work schedules.
  • Outstanding written and oral communication skills.
  • Good proof-reading skills.
  • Excellent attention to detail.

Desirable

  • Relevant digital marketing qualification and/or training.
  • Experience in luxury goods or financial services. 
  • Experience of video production, including filming, editing (preferably using Final Cut Pro or similar) and delivering via channels such as Instagram and YouTube. You will also work closely with our videographer for longer form content. 
  • An understanding of or experience in developing email marketing campaigns, preferably using MailChimp or similar web-based solutions.
  • Experience of working with CRM systems, for example Webflow and Hubspot.

To apply for this role please submit your CV as well as a portfolio of previous work such as previously created content and channels that you were managing.

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