Employee Code of Conduct

Our Employee Code of Conduct company policy outlines our expectations regarding employees’ behaviour towards their clients, members of the public, colleagues, supervisors and Hackstons as an organisation.

We promote freedom of expression and open communication. However, we expect all employees to follow our code of conduct. We expect all employees to foster a well-organised, respectful and collaborative environment.

This policy applies to all our employees regardless of employment agreement or rank.

Company employees are bound by their contract to follow our Code of Conduct while performing their duties. We outline the components below:

Compliance with the Law

All Hackstons employees must comply with UK laws and regulations within their entirety. Employees must at all times be ethical and responsible when dealing with our company’s finances, products, partnerships and public image.

Respect Inside the Workplace

Hackstons will not tolerate any kind of harassment, discrimination or bullying. This policy applies to all clients and members of the public which our employees deal with. 


Our staff will be met with strict disciplinary actions for pressuring clients into purchase or using underhanded techniques to make a sale. All staff must follow FCA regulations and ensure all clients go through our compliance procedures and Anti-Money Laundering checks. 

We heavily discourage our staff from accepting gifts from clients or partners. We strictly prohibit briberies for the benefit of any external or internal party. 

We expect employees to avoid any personal, financial or other interests that might hinder their capability or willingness to perform their job duties.

Disciplinary actions

Hackstons may have to take disciplinary action against employees who repeatedly or willfully fail to follow our code of conduct. Disciplinary actions will vary depending on the violation.

The consequences can include:

  • Demotion
  • Reprimand
  • Suspension or termination for more serious offences

We may take legal action in cases of corruption, theft, embezzlement or other unlawful behaviour.

The whisky investment industry is unregulated, and as with all investments, the value of your investment can go up and down. Please note, there are risks to consider when investing in cask whisky, you can find more information around other risks relating to whisky cask investment, as well as an outline of some of our key terms of business with you, here.