Employee Code of Conduct

Our Employee Code of Conduct company policy outlines our expectations regarding employees’ behaviour towards their clients, members of the public, colleagues, supervisors and Hackstons as an organisation.

We promote freedom of expression and open communication. However, we expect all employees to follow our code of conduct. We expect all employees to foster a well-organised, respectful and collaborative environment.

This policy applies to all our employees regardless of employment agreement or rank.

Company employees are bound by their contract to follow our Code of Conduct while performing their duties. We outline the components below:

Compliance with the Law

All Hackstons employees must comply with UK laws and regulations within their entirety. Employees must at all times be ethical and responsible when dealing with our company’s finances, products, partnerships and public image.

Respect Inside the Workplace

Hackstons will not tolerate any kind of harassment, discrimination or bullying. This policy applies to all clients and members of the public which our employees deal with. 


Our staff will be met with strict disciplinary actions for pressuring clients into purchase or using underhanded techniques to make a sale. All staff must follow FCA regulations and ensure all clients go through our compliance procedures and Anti-Money Laundering checks. 

We heavily discourage our staff from accepting gifts from clients or partners. We strictly prohibit briberies for the benefit of any external or internal party. 

We expect employees to avoid any personal, financial or other interests that might hinder their capability or willingness to perform their job duties.

Disciplinary actions

Hackstons may have to take disciplinary action against employees who repeatedly or willfully fail to follow our code of conduct. Disciplinary actions will vary depending on the violation.

The consequences can include:

  • Demotion
  • Reprimand
  • Suspension or termination for more serious offences

We may take legal action in cases of corruption, theft, embezzlement or other unlawful behaviour.

  1. You must be 18 years or older to purchase alcohol-based products from Hackstons.
  2. Hackstons is not authorised or regulated by the Financial Conduct Authority (FCA), and we do not offer any specific financial advice on the use of assets as investments.
  3. All information about asset purchases on our website and social media sites is for information purposes only. No information provided should be taken as financial advice on asset investment. If you wish to obtain financial advice on asset investments, you should seek the assistance of a qualified financial advisor before carrying out your purchase through Hackstons.
  4. Hackstons employees are not tax advisors and cannot advise on the tax benefits of asset investment. If you require tax advice on asset investment, you should seek the advice of a qualified tax advisor.
  5. Information provided by Hackstons is of a purely general nature, and it does not always relate to trades, sales or returns carried out or achieved by Hackstons.
  6. As with all investments, an asset's value can go up and down. Please note that any numerical figures or investment performance results mentioned on our websites and content are based on historical data and are provided for informational purposes only. Past performance is not indicative of future results, and there are no guarantees of any specific investment returns. All investments involve risks, and individuals should carefully consider their own financial circumstances and seek professional advice before making any investment decisions.
  7. If you are purchasing a whisky cask, it is advisable to perform regular health checks on your cask every three years. Cask services are chargeable to the client, including regauging, samples and photographs.
  8. All casks are stored within HMRC-bonded warehouses and are subject to strict rules and regulations set by HMRC. Hackstons may occasionally require certain information from you to comply with HMRC requirements.